SUPPORT

New! - Online Training Manuals Learn How to use Control Panel, Reseller WHM, Front Page, WS_FTP, Cute FTP and how to open a help desk ticket by watching videos.

FAQ Frequently asked Questions - Knowledge base

General Support Help Desk: Helpdesk is staffed 24/7 to answer any of your questions. Please create a new account if you are going to report a problem for the first time. (Watch Video to learn how to create an account)

Web Hosting Clients Area: Please login the web hosting clients area to:

- Update your account contact information, such as name, email address, phone number, etc.
- Review your billing history in real-time and print receipts.

Sales Department:
For more information about our solutions, please contact a Sibername sales representative at sales@sibername.com

Sales or Emergency Support Phone Number:
613 262 58 33

• Control Panel Manual
• Web Hosting Manager (WHM) Manual (for resellers only)

 

Downloads:

• CPanel Manual (.pdf) Download! 747kb (for the domains with Linux Plan, or domains with the DNS ns3.sibername.com )
• H-SPHERE User Guide (.pdf) Download! 984kb (for the domains with the DNS ns1.sibername.net)

 

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